The Good Guys, NSW Government launch appliance replacement initiative

To assist low-income earners.

The Good Guys has partnered with the NSW Government to help around 20,000 low income households in NSW cut the cost of their energy bills by approximately $2.8 million a year through a $4 million appliance replacement initiative.

At the launch, held at The Good Guys Caringbah store, Minister for Environment, Mark Speakman, announced the Home Energy Action Appliance Program and called on eligible households to replace their old money-wasting fridges and TVs with selected new energy efficient models. The program provides financial support through a 40% subsidy for fridges and a 50% subsidy for TVs on offer.

Good Guys

The Good Guys has been chosen as the program’s delivery partner and will be responsible for managing all public enquiries, assessing customer suitability/eligibility, assisting customers with the application process, referring discretionary customers to engagement partners for assessment and managing the sale, delivery and installation of new products as well as the removal of old products.

“When we first heard about the NSW Government’s plans for a Home Energy Action Appliance Program, to assist low income households through an appliance replacement incentive, we knew it was something that The Good Guys needed to get involved with,” The Good Guys CEO, Michael Ford said.

“For a number of years now we have worked closely with many of the program’s engagement partners, including Good Shepherd Microfinance, to provide people on low incomes with fair and affordable access to household appliances,” Ford added.

Eligible households must:

  • Be a NSW resident
  • Hold either a valid Pensioner Concession Card, Health Care Card or Low Income Health Care Card from Centrelink or a Gold Card from Veterans’ Affairs
  • Own a suitable existing fridge six years or older or a plasma or cathode ray tube (CRT) TV to replace.
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