Peter Harris, the first employee to join what was then a one man operation Appliances Online, has been promoted to Winning Group’s chief relationship officer, effective immediately.
Harris was most recently Appliances Online’s chief operating officer and will move into a group role where he will be responsible for the relationship management practice for key stakeholders across the Group which is made up of Winning Appliances, Appliances Online, Big Brown Box and Handy Crew.
Building strong relationships has always been high on the list of priorities for the Winning Group and part of the company’s philosophy. CEO John Winning said today’s retailers need to dedicate greater attention to building and maintaining more meaningful relationships with key stakeholders.
“Exceptional service is the foundation for Winning Group’s successful hundred-year history however at the core of this service offering is long standing relationships. People are at the centre of everything we do and this is reflected in the way we treat our staff, customers and our suppliers,” he said.
“As well as being the first person I employed to help build Appliances Online up from the ground, Peter is also a close friend who grew up around my family. His knowledge of Winning Appliances’ history and the appliance industry is second to none and this experience and industry insight will be hugely beneficial for Winning Group’s operations with key stakeholders.”
As part of the new role heading up Winning Group’s relationship management, Harris will also oversee the Group’s communications, customer experience and service functions.
Harris said he’s excited for the new role and is looking forward to using his knowledge of the industry to help position the Group for further growth.
“Whether it’s customers, staff, suppliers or partners, the connection between strong meaningful relationships and successful business practice is undeniable,” said Harris. “Having worked in the appliance industry for the last decade I am looking forward to strengthening our relationships with key stakeholder and positioning the Group for further growth.”