Australia’s largest technology and supply chain services distributor, Ingram Micro is improving its operational efficiency with Zebra Technologies’ solutions at its 42,000 square metre warehouse at Eastern Creek in Sydney’s west.
Ingram Micro represents more than 250 vendors to a network of 11,000 Australian resellers and is simultaneously Zebra’s distributor and customer. The latter reflects its ‘Experience Before Retail’ corporate strategy, which advocates the need to use the solutions in its operations before offering them to end customers.
The solution implemented by Ingram Micro is Zebra’s intelligent cabinet, which offers adaptable device storage, software automation and security applications, as well as ongoing support. Prior to deploying the solution, Ingram Micro’s frontline staff spent too much time searching for their mobile computers before they could begin in the warehouse. They have since eliminated this delay while enjoying real-time visibility and better tracking of devices returned to the intelligent cabinets at the end of each workday.
Ingram Micro director of operations for Australia and New Zealand, Aaron Kumar said, “The introduction of Zebra’s intelligent cabinet has significantly reduced the combined time spent by our frontline staff in searching for the tools they need to perform their daily tasks. Zebra enables us to empower our front-line staff with greater efficiency and the ability to deliver better results through digitalisation.”
Zebra Technologies regional distribution manager for Australia and New Zealand, Peter Pollari added, “Given the expected growth in Australia’s logistics and warehousing industry, it is important that warehouse operators equip themselves with the right technology to increase collaboration between workers as well as boost productivity and effectiveness.”
In addition to implementing Zebra’s intelligent cabinets, Ingram Micro has enhanced its warehouse operations over the past 15 years with a variety of Zebra solutions including the MC9300 ultra rugged mobile touch computers for inventory management, ZD421 desktop printers for labelling, ZE500 print engines as part of the inventory verification process, L10 tablets for delivery sign offs, ZT230 industrial printers and DS2278 scanners for return handling and other tasks.