Kmart has temporarily converted three of its stores into order fulfilment sites to help support the growing demand for its online home delivery services. A successful trial was first carried out at the Brandon Park store in Victoria, and the concept has now been rolled out at Top Ryde in New South Wales and Caboolture in Queensland.
“Over the past few weeks, we have seen a huge surge in demand for our online services and we want to continue to support our customers with shopping in a way that’s most convenient for them, and that’s why we are doing things a bit differently,” a Kmart spokesperson said.
“Our store teams will continue working instore, as part of this fulfillment team; ensuring that our Kmart customers and communities have easy access to the products they need, at the time they need them most. We will continue to offer free delivery on all online orders over $45 to help support our customers during this time.
“We recognise that this is a unique time and we are here to support our customers, teams and communities, while we all adjust to this new way of life together.
“Our deepest appreciation and thanks to the local communities for their understanding and support.”