By Kymberly Martin
Due to battery cell issues
Samsung has stopped all sales of its Galaxy Note7. In a company statement Samsung was unable to know conclusively whether any of the Australian Note 7s have been affected. Also, the company said the global failure was “extremely low” with only 35 reported instances as at September 1. For customers with the device, Samsung will provide a resolution of their choice including replacement, repair or refund over the coming weeks. Those affected can fill in a form on the company’s website.
All Samsung Galaxy Note7 smartphones purchased from Telstra, Vodafone and Optus are affected as well as retail stores including Samsung retail and online stores, JB Hi-Fi, Harvey Norman, The Good Guys and websites including Kogan.
A Samsung spokesperson told AR that a media update would be released later today.